Privacy Policy

Last updated: June 6, 2025

Privacy Policy

Effective Date: June 6, 2025

Last Updated: June 6, 2025

1. Introduction

KJ Dev Studio LLC ("we," "us," or "our") operates Patrol Reddit Monitoring (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By using our Service, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Personal Information You Provide

When you register for an account, we collect:

  • First name
  • Last name
  • Email address

2.2 Payment Information

Payment information is collected and processed by our third-party payment processor, Paddle. Paddle collects:

  • Name
  • Email address
  • ZIP/Postal code
  • Credit card information

We do not store or have access to your credit card information.

2.3 Automatically Collected Information

When you use our Service, we automatically collect:

  • Session information for authentication
  • Basic usage analytics through Vercel Analytics (non-personally identifiable)
  • Monitor configurations and search parameters you create

2.4 Information We Do NOT Collect

We do not collect:

  • IP addresses
  • Device information
  • Precise location data
  • Information from children under 13

3. How We Use Your Information

We use the information we collect to:

  • Provide and maintain the Service
  • Process your subscription and payments
  • Send monitoring notification emails based on your configured alerts
  • Authenticate your account and maintain session security
  • Improve and optimize our Service
  • Respond to your support requests
  • Comply with legal obligations

4. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), we process your personal data based on:

  • Contract: Processing necessary to provide the Service you've subscribed to
  • Legitimate Interests: Improving our Service and responding to support requests
  • Legal Obligations: Complying with applicable laws
  • Consent: Where explicitly provided by you

5. Cookies and Tracking Technologies

We use minimal cookies solely for:

  • Essential session management
  • Basic website analytics through Vercel Analytics

These analytics cookies do not collect personally identifiable information. You can disable cookies in your browser settings, though this may affect Service functionality.

6. Data Sharing and Disclosure

6.1 Third-Party Service Providers

We share your information only with:

  • Paddle: For payment processing
  • Vercel: For hosting and analytics (anonymized data only)
  • Email service providers: To send monitoring notifications

6.2 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests.

6.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred. We will notify you via email of any such change.

6.4 No Sale of Personal Information

We do not sell, trade, or rent your personal information to third parties.

7. Data Retention

  • Account Information: Retained as long as your account is active
  • Monitor Results: Automatically deleted after 12 months
  • Session Data: Cleared upon logout or after inactivity
  • Deleted Account Data: Removed within 30 days of account deletion

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Secure session management
  • Regular security assessments
  • Limited access to personal information

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

9.1 All Users

  • Access: View the personal information we have about you
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your account and associated data
  • Data Portability: Request a copy of your data in a structured format

9.2 GDPR Rights (EEA Users)

  • Right to Object: Object to processing based on legitimate interests
  • Right to Restrict: Request restriction of processing
  • Right to Withdraw Consent: Withdraw consent where applicable

9.3 CCPA Rights (California Users)

  • Right to Know: Categories of personal information collected
  • Right to Delete: Request deletion of personal information
  • Right to Opt-Out: Opt-out of sale (we do not sell personal information)
  • Non-Discrimination: No discrimination for exercising rights

To exercise these rights, contact us at support@patrolai.app.

10. Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

12. Data Breach Notification

In the event of a data breach that may affect your personal information, we will notify you via email within 72 hours of becoming aware of the breach, as required by applicable law.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the new Privacy Policy on this page
  • Sending you an email notification
  • Providing notice through our Service

Your continued use of the Service after such modifications constitutes acceptance of the updated Privacy Policy.

14. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us at:

KJ Dev Studio LLC
3200 Paseo Village Way
San Diego, CA 92130
support@patrolai.app

For GDPR-related inquiries, you may also contact your local data protection authority.

This Privacy Policy is effective as of the date stated above and governs our collection, use, and disclosure of your information when you use our Service.